Owners Portal
Tenant Center
English
Management of rental properties
This includes commercial management (tenant administration and support, budget planning, accounting, billing, reporting), technical management to ensure the operation, maintenance, and renovation of the property, as well as infrastructural services. For owners, working with DInvest relieves them of management tasks and optimizes investment returns. Tenants find in us a partner who takes their concerns seriously and provides attractive spaces for living and working.
Our Key Performance Indicators
Low Vacancies
Controlled Maintenance Costs
Tenant Satisfaction
Our services
Account Management
Dedicated Property Manager: A professional manager oversees all aspects of your property and is available whenever needed.
Monthly Reporting: Receive monthly reports with crucial information about your property.
Yearly Reporting: Comprehensive annual reports with financials, next year's budget, and business insights.
Strategy Meetings: Periodic meetings to review property data and development projects.
Owner's Portal
Updated Tenant Information: Access to the latest tenant list and details.
Property Accounting Access: View your property's financial data.
Document Access: Access to important documents such as contracts, insurance, and floorplans.
Tenant Support Center + Tenant Portal
Dedicated Support Team: Fast, professional support with all communications documented in our CRM.
Online Tenant Portal: 24/7 access for reporting damages or technical requests, processed within 24 hours on working days.
Maintenance and Repair
Insurance Management: Handling all insurance matters.
Unexpected Repairs: Professional and cost-effective repair solutions through our network of trusted partners.
Yearly Inspections: Ensuring property systems are inspected annually.
Renovation Projects: Managing small and large-scale renovation projects (large projects charged separately).
Accounting services
Full Accounting: Comprehensive services leading to annual financial reporting.
Rent Collection: Including debt collection when necessary.
Utility Cost Management: Calculation and collection of utility costs.
Subletting Apartments
Price Analysis: Adjustments based on canton regulations.
Marketing: Advertising vacant apartments.
Application Review: Selecting the best tenants.
Contract Management: Handling contracts and property handovers.
Custom Reporting and Email Alerts
Custom Reports: Tailored reports for various business aspects (revenues, vacancies, tenant support tickets, rent collections) available for an additional charge.
Email Alerts: Notifications for various actions (vacancies, tenant complaints, tenant debts) can be set up, with additional charges if not part of the basic service.
Periodic Tenant Satisfaction Surveys
Tenant Feedback: Basic satisfaction surveys to gather tenant feedback on our services.
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We’re excited to share our knowledge with you. Every piece of content stems from Dinvest’s years of accumulated expertise and is supported by the extensive data gathered through our systems.